Do I need to connect it to my POS?+
No. PerkPrinter sits beside the register and works on its own — nothing to integrate, nothing for your POS provider to approve.
Do customers have to download an app?+
No. They scan the QR code, enter a mobile number, and the perk is collected in their PerkWallet — all in the browser.
Can someone reuse a slip they found?+
No. Each code is unique and becomes invalid after its first scan. Slips also expire within 1–2 days, so a stray or previously scanned slip has no value.
Who actually pays for the cashback?+
You do — but only after the customer has walked in and spent. That's the whole difference from Google or Facebook, where the money goes out whether anyone shows up or not. PerkWallet's charge on top is deliberately small, so nearly everything you spend ends up in the customer's pocket rather than ours.
Isn't this just discounting with extra steps?+
No. You take full price at the counter and settle the cashback afterwards, so your prices never change and you're not listed on a deals site. It's also a fixed amount, not a percentage — you're rewarding someone for coming in and spending, not scaling a giveaway to the size of their bill.
What do my staff have to do?+
Hand over the slip. That's it. The QR block prints on the receipt they're already giving out, so there's no second thing to remember, no app to learn, and no screens to compare.
How do referrals get tracked — do I have to manage any of it?+
You don't manage any of it. A customer who's scanned their slip can send a friend from inside their wallet, and the slip itself is the proof: who referred who, whether the friend actually turned up, and whether they actually spent are all verified automatically. You set the reward for both sides and nothing else.
On the MultiShop Challenge, do I pay the whole cashback?+
No — it's split between the shops that take part. The customer sees one decent-sized reward, but you carry a slice of it rather than all of it, which makes it the cheapest way to pick up someone who currently shops somewhere else.
What do PerkPoints and the prize draw cost me?+
Nothing — both are funded by PerkWallet. The points stack up across the whole network and get exchanged for real rewards, including frequent flyer miles and gift cards. As for the draw: any shop can run its own competition. The problem is that a prize big enough to be worth entering rarely pays for itself out of one shop's takings. Spread across the network, the same prize does make sense — and you carry none of it.
How does the $5 First Shop Bonus work?+
If you're the first shop on the network a customer ever scans, you're recorded as their first shop. When they later scan at a second shop, the $5 lands with you — and your claim stays open for 24 months. It posts to your dashboard as credit you can spend on acquisition.
What do I actually get to see about my customers?+
You see which PerkWallet members in your area already shop with you and which ones don't, segmented by area, frequency and category. Then you decide who to reach: new people who've never walked in, your existing customers, regulars who've gone quiet, or all of them. The point isn't a profile of any individual — it's that you're choosing your audience deliberately instead of paying to broadcast at everyone.